Menu
Effective Date: October 7, 2026
MB Xpertz (“MB Xpertz,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request a quote, schedule an appointment, or use our automotive repair and related services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
MB Xpertz is an automotive repair and service business located at:
MB Xpertz 1200 Lorimar Drive, Unit #6 Mississauga, Ontario L5S 1R4 Canada
Phone: (647) 887-3924 Email: info@mbxpertz.com
We provide automotive repair, maintenance, diagnostics, inspection, tire, brake, electrical, engine, transmission, and related services for Mercedes-Benz and other vehicle makes and models.
Depending on how you interact with us, we may collect information such as:
When you request or schedule automotive services, we may collect information such as:
We may retain information contained in communications between you and MB Xpertz, including inquiries, emails, telephone communications, service requests, feedback, and other correspondence.
When you visit our website, certain technical information may be collected automatically, depending on the website technologies and services in use. This may include:
We may use cookies, analytics technologies, pixels, or similar technologies to operate and improve our website.
We may use personal information for legitimate business purposes, including to:
We will only use personal information for purposes that are reasonable and appropriate in the circumstances or otherwise permitted or required by applicable law.
Because we provide automotive repair and maintenance services, information about your vehicle may be necessary to perform requested services.
Vehicle-related information may be associated with your contact information and service history so that we can accurately diagnose, repair, maintain, inspect, and document work performed on your vehicle.
Our website may use third-party service providers to facilitate appointment scheduling, communications, website hosting, analytics, payment processing, customer relationship management, or other business functions.
For example, online booking functionality may direct you to or operate through a third-party appointment platform.
When you use a third-party service, that provider may collect and process information according to its own privacy policy and terms.
We encourage you to review the privacy policies of any third-party services you use through our website.
Where payments are processed electronically, payment information may be handled by third-party payment processors.
MB Xpertz does not intend to retain complete payment-card information when such information is processed directly by a third-party payment provider.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
Our website may use cookies and similar technologies to:
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
We may use analytics or advertising services provided by third parties to understand how visitors interact with our website and to improve our marketing efforts.
These services may collect information such as browser information, device information, IP address, pages visited, and interaction data.
Where applicable, these providers may use cookies or similar technologies.
If you provide your contact information, we may contact you regarding:
Where permitted by applicable law, we may also send promotional or marketing communications.
You may unsubscribe from promotional email communications by following the unsubscribe instructions included in the message.
For SMS or other electronic marketing communications, applicable consent and opt-out requirements will be followed.
Even if you opt out of marketing communications, we may continue sending transactional or service-related communications that are necessary to provide services you have requested.
We may disclose personal information to third parties when reasonably necessary to operate our business and provide services.
These parties may include:
We do not sell your personal information as a business practice.
We may also disclose information where required or permitted by law, including to comply with legal obligations, court orders, regulatory requirements, or to protect our rights, customers, employees, or property.
Some third-party service providers used by MB Xpertz may process or store information outside Canada.
Where personal information is transferred outside Canada, it may be subject to the laws of the jurisdiction in which it is processed or stored.
We take reasonable steps to use reputable service providers and protect personal information appropriately.
We take reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission, website operation, or data storage can be guaranteed to be completely secure.
You should not send highly sensitive information through unsecured website forms or ordinary email unless specifically requested by us.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and service records, complying with legal and accounting obligations, resolving disputes, and enforcing agreements.
The length of time information is retained may vary depending on the type of information and the applicable legal requirements.
When information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable legal and operational requirements.
Subject to applicable law, you may request access to personal information we hold about you and ask that inaccurate or incomplete information be corrected.
To make a privacy-related request, please contact:
MB Xpertz 1200 Lorimar Drive, Unit #6 Mississauga, Ontario L5S 1R4 Canada
Email: info@mbxpertz.com Phone: (647) 887-3924
We may need to verify your identity before responding to a request.
Depending on the circumstances and applicable law, MB Xpertz may obtain consent to collect, use, or disclose personal information.
You may withdraw consent where permitted by law. Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.
Withdrawal of consent does not affect processing that has already occurred lawfully or processing that we are otherwise permitted or required to perform by law.
Our website and services are intended for adults and vehicle owners or customers who are legally able to enter into service arrangements.
We do not knowingly collect personal information from children for marketing purposes.
If you believe a child has provided personal information to us, please contact us so that we can review and address the situation appropriately.
Our website may contain links to third-party websites, platforms, social media pages, booking services, or other external resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services, or legal requirements.
When we make changes, we will update the “Effective Date” at the top of this page.
Your continued use of our website after an updated Privacy Policy is posted indicates your continued acknowledgment of the updated policy, subject to applicable law.
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:
MB Xpertz 1200 Lorimar Drive, Unit #6 Mississauga, Ontario L5S 1R4 Canada
Phone: (647) 887-3924 Email: info@mbxpertz.com
We will make reasonable efforts to respond to privacy inquiries within a reasonable period and in accordance with applicable privacy legislation.
Contact Information
Quick Link
Quick Link