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Effective Date: October 7, 2026
Welcome to MB Xpertz. These Terms & Conditions (“Terms”) govern your use of the MB Xpertz website and your interactions with MB Xpertz regarding automotive repair, maintenance, inspection, diagnostic, tire, and related services.
By accessing or using our website, submitting an inquiry, requesting a quote, booking an appointment, or purchasing services from MB Xpertz, you agree to these Terms.
If you do not agree with these Terms, please do not use the website or our online services.
MB Xpertz is an automotive repair and service business located at:
MB Xpertz 1200 Lorimar Drive, Unit #6 Mississauga, Ontario L5S 1R4 Canada
Phone: (647) 887-3924 Email: info@mbxpertz.com
MB Xpertz provides automotive services for Mercedes-Benz and other domestic and imported vehicle makes and models.
You may use this website for lawful personal and informational purposes.
You agree not to:
We reserve the right to restrict or terminate access to the website where reasonably necessary.
MB Xpertz provides automotive repair and maintenance services based on the condition of the vehicle, the customer’s requested work, diagnostic findings, and the circumstances identified during inspection.
Services may include, among other things:
Not every service is available for every vehicle.
Online appointment requests are requests for service and do not necessarily constitute a confirmed appointment.
An appointment may be considered confirmed only after MB Xpertz or its authorized booking system confirms the appointment.
Appointment availability may change due to technician availability, vehicle requirements, parts availability, emergencies, or other circumstances.
Customers should contact MB Xpertz if they have not received confirmation or if they need to change an appointment.
We understand that plans can change.
If you need to cancel or reschedule an appointment, please contact MB Xpertz as soon as reasonably possible.
Any applicable cancellation, missed-appointment, storage, deposit, or other charges will be communicated to the customer where applicable and will be subject to the terms agreed upon at the time of booking or service.
Any estimate, quote, price indication, or service recommendation provided before inspection or diagnosis is based on the information available at that time.
Actual repair costs may change if additional problems are discovered during inspection, diagnosis, or repair.
Where additional work is required, MB Xpertz may contact the customer to discuss the findings and obtain appropriate authorization before proceeding, subject to applicable law and the circumstances of the repair.
Taxes, parts, labour, diagnostic charges, shop supplies, disposal charges, and other applicable fees may apply.
The final invoice will reflect the services and parts actually provided, subject to applicable law and any agreed estimate or authorization.
Customers are responsible for authorizing requested work and providing accurate information about their vehicle and its condition.
Where additional work is identified, MB Xpertz may request authorization before performing the additional work.
By authorizing a repair or service, the customer acknowledges that the work is being performed on the vehicle identified by the customer and agrees to pay applicable charges for authorized services.
Customers are responsible for providing accurate vehicle information, including, where applicable:
Incorrect or incomplete information may affect diagnosis, estimates, parts selection, or service results.
Depending on the repair, vehicle, availability, and customer requirements, MB Xpertz may use appropriate replacement parts, including genuine, original-equipment, aftermarket, remanufactured, or other suitable parts where permitted and appropriate.
Parts availability may affect appointment scheduling and repair completion times.
Any applicable parts warranty will be subject to the terms and limitations provided by the applicable manufacturer, supplier, or MB Xpertz.
Automotive repair and diagnosis involve variables that may not always be known before inspection.
While MB Xpertz strives to provide accurate diagnosis and quality workmanship, repair results may depend on the age, condition, previous repairs, modifications, maintenance history, and overall condition of the vehicle.
Repairing one component may reveal additional problems or cause previously hidden conditions to become apparent.
MB Xpertz will make reasonable efforts to communicate material findings and recommended repairs to the customer.
Where MB Xpertz performs a vehicle safety inspection, the inspection will be conducted according to applicable requirements and the scope of the inspection being performed.
A safety inspection does not guarantee that a vehicle will remain safe or free from defects after the inspection.
Vehicle condition can change after an inspection due to normal wear, damage, environmental conditions, mechanical failure, or other circumstances.
Customers should remove valuables and personal belongings from their vehicles before leaving them with MB Xpertz.
MB Xpertz is not responsible for personal property left inside a vehicle except where liability cannot lawfully be excluded.
Customers are responsible for collecting their vehicles when notified that repairs or services are complete, subject to any applicable storage or other charges disclosed to the customer.
Where a vehicle remains at the facility after the customer has been notified that it is ready for pickup, applicable storage or related charges may apply where permitted by law and where properly communicated to the customer.
Customers should contact MB Xpertz promptly if they are unable to collect their vehicle.
Payment is due according to the payment terms communicated by MB Xpertz.
We may accept certain payment methods at our discretion.
Customers are responsible for paying all authorized services, parts, applicable taxes, and other charges properly payable under the applicable service arrangement.
If a payment is declined, reversed, disputed, or otherwise unpaid, MB Xpertz may take reasonable steps to recover amounts properly owed, subject to applicable law.
Any warranty on labour or parts will be governed by the specific warranty terms communicated by MB Xpertz, the applicable parts manufacturer, supplier, or other warranty provider.
Unless expressly provided in writing, no additional warranty is created by information appearing on this website.
Nothing in these Terms is intended to exclude or limit any consumer rights, statutory warranties, or other protections that cannot lawfully be excluded or limited.
Our website may link to or use third-party services, including appointment booking, payment, mapping, analytics, communications, social media, or other platforms.
Third-party services are operated independently and may have their own terms and privacy policies.
MB Xpertz is not responsible for third-party websites or services to the extent permitted by applicable law.
We make reasonable efforts to keep website information accurate and current.
However, website content may occasionally contain errors, omissions, outdated information, pricing changes, availability changes, or other inaccuracies.
Website content is provided for general informational purposes and does not replace an in-person inspection, professional diagnosis, written estimate, or service agreement.
MB Xpertz reserves the right to update, correct, modify, or remove website content at any time.
Unless otherwise indicated, website content, including text, logos, graphics, photographs, designs, branding, and other materials, is owned by or licensed to MB Xpertz.
You may view and use website content for personal, non-commercial purposes.
You may not reproduce, distribute, modify, publish, transmit, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.
If you voluntarily submit a review, testimonial, photograph, comment, or other content to MB Xpertz or through a platform associated with MB Xpertz, you are responsible for ensuring that you have the right to submit that content.
You should not submit confidential, defamatory, unlawful, or third-party personal information without authorization.
Where permitted by law and applicable platform rules, MB Xpertz may use customer testimonials or reviews for legitimate business and marketing purposes.
To the maximum extent permitted by applicable law, the MB Xpertz website and its general informational content are provided on an “as available” basis.
MB Xpertz does not guarantee that:
Nothing in these Terms limits rights or protections that cannot legally be limited or excluded.
To the maximum extent permitted by applicable law, MB Xpertz will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or information contained on it.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
Any liability relating to automotive services will be governed by applicable law and the specific service arrangement, invoice, estimate, warranty, and other applicable documentation.
To the extent permitted by applicable law, you agree to indemnify and hold harmless MB Xpertz and its owners, employees, contractors, and service providers from claims, losses, liabilities, costs, or expenses arising from your unlawful use of the website, violation of these Terms, or submission of information that infringes the rights of another person.
This section does not apply to the extent that the claim results from negligence, wilful misconduct, or other liability that cannot lawfully be excluded.
Your use of the website and our handling of personal information are also governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information may be collected, used, disclosed, and protected.
These Terms are governed by the laws applicable in the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
Any dispute will be subject to the jurisdiction of the applicable courts or tribunals in Ontario, subject to any mandatory consumer rights or dispute-resolution requirements that apply.
MB Xpertz may update these Terms from time to time.
Updated Terms will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
These Terms, together with any applicable written estimate, invoice, service authorization, warranty, Privacy Policy, or other written agreement between you and MB Xpertz, constitute the applicable agreement regarding the matters addressed herein.
Where a specific written service agreement conflicts with these website Terms, the specific agreement may control to the extent permitted by law.
If you have questions about these Terms or our services, please contact:
MB Xpertz 1200 Lorimar Drive, Unit #6 Mississauga, Ontario L5S 1R4 Canada
Phone: (647) 887-3924 Email: info@mbxpertz.com :::
I would add these links in the footer:
The website currently provides online booking and uses a third-party booking destination, so the Privacy Policy should remain transparent about third-party booking/service providers rather than implying that all customer data is handled directly by MB Xpertz.
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